The Geek Speaks

HCGi Is Relaunching — New Brand, New Site, Same Mission

Thirty years in. Finally getting the story right.

Posted on April 8, 2026

I’ve been doing this work for a long time. And if I’m being honest with myself, I’ve been terrible at talking about it. [Read More]

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The Most Powerful Tool for Product Development: The Discovery Sprint

Posted on July 21, 2025

Most companies think they know exactly what their product should be. And in many ways, that makes sense—they’re experts in their domain. They’ve built their reputation on deep subject matter expertise. But here’s the hard truth: they’re not the end users of their product. [Read More]

Modernize Don't Digitize

Posted on July 8, 2025

We are bombarded with the need to make things digital and get off of paper based solutions but all that does is take your paper based approach and codify antiquated processes and problems. We should be re-evaluating and fixing the process through user research and testing not just moving things... [Read More]

The Hardest Problems Aren’t Technical

Or how I used technology to solve a people problem.

Posted on May 12, 2025

Throughout my career, I’ve solved all kinds of technical challenges—migrating data across systems, scaling infrastructure, debugging impossible issues at 2am and while none of those are easy, they tend to follow patterns. There’s usually a right tool, a best practice, a known tradeoff. One hard truth that I have learned... [Read More]

Thoughts On My Career

Impact and people are what matter not technology

Posted on February 19, 2025

Thirty years in technology is more than just a career, it is a lifetime of learning and changes in opinions. My journey started at the help desk at the State of New York, troubleshooting problems for frustrated users in the welfare system and learning the foundational skills of IT support.... [Read More]